Maveryx subscriptions give you software use license and access to software updates, hot fixes, maintenance releases and product supports. Business and Enterprise subs provide the right level of coverage and response times for your needs, helping you doing your job faster and easier.
ONLY 1 SUBSCRIPTION PER ENTITY
HOTFIX & UPDATES
FREE ONLINE TUTORIAL
UNLIMITED BUG ISSUING
MAX 10 SUBSCRIPTIONS PER ENTITY
SUPPORT TICKETS: 10
All PERSONAL FEATURES +
FIRST RESPONSE TIME: 48 Hrs
EXTRA TICKETS PURCHASE AVAILABLE
1850€/YEAR - 2 YEARS SUBS
1730€/YEAR - 3 YEARS SUBS
SUPPORT TICKETS: 15
ALL BUSINESS FEATURES +
FIRST RESPONSE TIME: 24 hrs
KEY ACCOUNT MANAGER
UNLIMITED CUSTOMIZATION AVAILABLE
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All subscriptions are covered by a 30-day money back guarantee
Number of tickets
An "entity" is a single person or a company.
A software update is a new version of your Maveryx software that provides fixes for features that aren't working as intended or adds minor software enhancements and compatibility.
No, you cannot. You can buy the first subscription as Personal and the second one as Business.
Because you can always use Maveryx even if your subscription has expired. Simply, you will have no access to updates, upgrades, support, early preview, bug fixing and so on until your subscription will be renewed.
It is the maximum stage of support. You will have a dedicated Key Account Manager to help you during the whole year of subscriptions. He will accept your ticket within 24 hrs max. First 15 tickets are included for each subscription.
In this case, your Company will have a maximum of 225 tickets to be issued during the year.
The tickets are associated with their subscription. After your subscription expires, also all unused tickets will expire.
A software upgrade is a new version of your Maveryx software that offers a significant change or improvement over your current version.
A software preview is a version of your Maveryx software that is released to a limited audience by providing early access to new features.
A customization is something to be implemented into your subscription tailored only for your personal needs or use. The Maveryx team will quote it as a new item different with respect to standard subscriptions (personal, business, enterprise).